Free course · Digital Business
Business Communication Starter
A free introduction to professional communication: writing clear emails, giving feedback, speaking in meetings, building confidence and using digital workplace tools.
Free · self-study · no certificate
About 4 hours
2 modules · 5 lessons
What you will be able to do
- Write a clear, polite professional email
- Give specific, constructive feedback
- Prepare and deliver a short two-minute talk
Who it's for
- Early-career professionals
- Anyone who writes emails or speaks in meetings at work
Before you start
None.
Module 1 · about 120 minutes
Writing and Working Together
Email, teamwork and meeting etiquette.
- Write a professional email
- Give useful feedback
Module 2 · about 80 minutes
Confidence and Tools
Speaking confidently and digital communication tools.
- Plan a short talk
- Set up a communication toolkit
Further learning
- Plain language guide (Digital.gov) — Principles and techniques for writing clearly for your audience.
- Technical Writing courses (Google for Developers) — Courses on clear, concise writing for work documents.
- Google Workspace Learning Center — Guides to Gmail, Meet, Docs and other digital workplace tools.
Continue with a full program
- Business Communication & Digital Workplace — Master professional email, presentations, online meetings, and team collaboration skills.
- Office Administration & Digital Productivity — Learn office management, digital filing, scheduling, and virtual communication tools.
- Freelancing & Remote Work Skills — Build online profiles, work with international clients, and manage remote projects effectively.
Want the full Business Communication & Digital Workplace program?
This free course is an introduction. The full program is taught live by an instructor, with practical assignments, assessments, projects and a certificate.
See the Business Communication & Digital Workplace program