Free course · Digital Business
Office Administration Starter
A free introduction to running an efficient office: document preparation and naming, scheduling and digital filing, choosing communication channels and coordinating meetings.
Free · self-study · no certificate
About 5 hours
2 modules · 5 lessons
What you will be able to do
- Apply a consistent naming and filing system
- Choose the right channel for each workplace message
- Prepare an agenda and take clear minutes
Who it's for
- Administrative assistants and receptionists
- Job seekers entering office work
Before you start
Basic computer use.
Module 1 · about 120 minutes
Organising the Office
Document management, scheduling and filing, and workplace technology.
- Name and file documents
- Manage a shared calendar
Module 2 · about 80 minutes
Meetings and Tools
Meeting coordination and the office toolkit.
- Take minutes
- Set up an office toolkit
Further learning
- Word help & learning (Microsoft Support) — Official help for templates, styles, track changes and mail merge.
- Google Workspace Learning Center — Guides to Gmail, Calendar, Drive, Docs and Forms for everyday office work.
- ICDL Workforce — An internationally recognised digital skills certification programme covering office applications.
Continue with a full program
- Office Administration & Digital Productivity — Learn office management, digital filing, scheduling, and virtual communication tools.
- Microsoft Office — Practical Microsoft Office skills for the workplace — Word, Excel, PowerPoint, Outlook and cloud collaboration — ending in a professional document portfolio.
- Business Communication & Digital Workplace — Master professional email, presentations, online meetings, and team collaboration skills.
Want the full Office Administration & Digital Productivity program?
This free course is an introduction. The full program is taught live by an instructor, with practical assignments, assessments, projects and a certificate.
See the Office Administration & Digital Productivity program