Intermediate level · Module 5: Leading AI Adoption in Small Organisations · Lesson 2 of 3
Training Staff and Managing Change
Help staff adopt AI confidently and address their concerns.
In this lesson you will
- Plan practical staff training
- Respond to concerns about AI at work
Key concepts
hands-on trainingchampionsjob concernsfeedback loops
The lesson
Train with staff's own tasks, short hands-on sessions and the organisation's templates. Identify one or two champions who can help colleagues.
Address concerns honestly: explain which tasks change, how quality is protected and that people remain responsible.
Collect feedback after the first weeks and adjust templates, training and policy.
Step by step
- Write a training plan with three sessions.
- Choose training tasks from staff work.
- Prepare answers to common concerns.
- Design a feedback form.
Practice activity
Write the staff training and change plan for the chosen organisation.
Expected result: A practical plan with sessions, champions and a feedback loop.
Check your understanding
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Why train with staff's own tasks?
Show answer
It makes training immediately useful and relevant.
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What role do champions play?
Show answer
They help colleagues and share good practice.
Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.