Career level · Module 3 of 4 · 10 guided hours
Planning, Time and Task Management
Plan your week, prioritise tasks, keep a work log and know when and how to escalate problems.
Learning objectives
- Plan and prioritise work across a week
- Keep a daily work log
- Escalate problems early and appropriately
Topics
- Weekly planning and priorities
- Daily work logs
- Estimating time
- Escalation
Lessons
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Lesson 1 Planning Your Week and Prioritising Tasks
Turn a list of tasks into a realistic weekly plan.
priorityurgencyestimateweekly plan
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Lesson 2 Keeping a Daily Work Log
Record what you do each day so your reports, portfolio and CV are built on facts.
work logreflectionevidencehours
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Lesson 3 Asking for Help and Escalating Problems
Know when to keep trying, when to ask and how to escalate problems professionally.
escalationblockertime-boxsolution options
Practical activity
Plan a week of practice tasks, keep a daily work log and escalate a planted problem correctly.
Expected outcomes
- A weekly plan
- A daily work log
- A correct escalation
Assessment
Weekly plan, work log and escalation note assessed against a checklist.
Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.