Office Administration & Digital Productivity

Level 1 of 2

Beginner Level

Prerequisites

Basic computer use, including typing, email and saving files.

Duration

4 weeks · 52 guided hours · 5 modules. Taught live by an instructor — online or in person.

By the end of this level you can

  • Prepare standard office documents and route them for approval
  • Manage shared calendars and a clear digital filing system
  • Choose the right communication channel and support virtual meetings
  • Prepare, minute and follow up meetings
  • Use office productivity and collaboration tools efficiently

Modules

  1. 1Module 1 · 11 h · 3 lessons · free taster lessonOffice Management and Document Preparation
  2. 2Module 2 · 10 h · 3 lessons · free taster lessonScheduling and Digital Filing
  3. 3Module 3 · 11 h · 3 lessons · free taster lessonWorkplace Communication Channels
  4. 4Module 4 · 10 h · 3 lessons · free taster lessonMeeting Coordination and Minutes
  5. 5Module 5 · 10 h · 3 lessons · free taster lessonOffice Productivity Tools
  6. Free course quizQuick Quiz — Office Administration Basics

Beginner level project

Office Organisation Kit

Create an organisation kit for a small office: document templates and naming rules, a shared folder structure, a shared calendar set-up, a communication guide and a complete meeting pack with agenda, minutes and action tracker.

Deliverables

  • Letter, memo and form templates with a file-naming convention
  • A shared folder structure and calendar set-up guide
  • A one-page communication channel guide
  • A meeting pack: agenda, minutes and action tracker from a practice meeting

Assessed on

  • Templates are consistent, professional and easy to use
  • Filing and naming rules are clear enough for anyone to follow
  • Communication guidance fits the office's real tools
  • Meeting documents are accurate, concise and actionable

All levels are taught live by an instructor — online or in person — see registration options.