Computer Maintenance · Intermediate level

Intermediate level · Module 4: Malware Removal and Security Hygiene · Lesson 3 of 3

Preventing Reinfection

Leave client computers better protected than you found them.

In this lesson you will

  • Apply prevention settings
  • Advise users on safe habits

Key concepts

updates and protectionstandard accountsbrowser securityuser advice

The lesson

Turn on automatic updates and protection, use standard user accounts and enable controlled folder access against ransomware where appropriate.

Remove unnecessary browser extensions and set a reputable default browser.

Explain to the user how the infection probably happened and how to avoid it, kindly and without blame.

Step by step

  1. Apply the prevention checklist.
  2. Set up a standard account.
  3. Review browser settings.
  4. Write user advice.

Practice activity

Complete the prevention checklist and user advice.

Expected result: A protected system and clear advice.

Check your understanding

  1. Why give users standard accounts?

    Show answer

    Malware has fewer rights to change the system.

  2. How should you explain an infection to the user?

    Show answer

    Clearly and without blame.

Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.