Business Communication & Digital Workplace · Intermediate level

Intermediate level · Module 1 of 6 · 15 guided hours

Written Business Communication

Write reports, proposals and persuasive documents that get results.

Learning objectives

  • Structure business reports
  • Write persuasive proposals
  • Edit for clarity and accuracy

Topics

  • report structure
  • executive summaries
  • proposals
  • persuasion with evidence
  • editing
  • plain language

Lessons

  1. Lesson 1 Writing Reports

    Organise information so readers can decide quickly.

    executive summaryfindingsrecommendationsappendices

  2. Lesson 2 Persuasive Proposals

    Convince readers with evidence and clear benefits.

    problem and solutionbenefitsevidenceobjections

  3. Lesson 3 Editing for Clarity

    Make every document clearer, shorter and correct.

    structure editsentence editproofreadingchecklist

Practical activity

Write a three-page report with an executive summary and recommendation, then edit it with a checklist.

Expected outcomes

  • Clear, decision-ready documents
  • Strong editing habits

Assessment

Report assessed for structure, clarity and evidence.

Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.