Intermediate level · Module 3: Cross-Cultural and Inclusive Communication · Lesson 2 of 3
Adapting Style and Language
Adjust how you communicate so your message lands.
In this lesson you will
- Adapt formality and directness
- Communicate across languages
Key concepts
formalitysimple Englishinterpreterschecking understanding
The lesson
Match formality to the setting and relationship; when unsure, start more formal.
Use simple English with non-native speakers: short sentences, no idioms, and check understanding.
Work with interpreters by speaking in short sections and addressing the person, not the interpreter.
Step by step
- Rewrite a message for two audiences.
- Remove idioms.
- Practise with an interpreter role-play.
- Check understanding.
Practice activity
Adapt a message for different audiences.
Expected result: Appropriately adapted messages.
Check your understanding
-
What should you avoid with non-native speakers?
Show answer
Idioms and long sentences.
-
Whom should you address when using an interpreter?
Show answer
The person, not the interpreter.
Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.