Level 1 of 2
Beginner Level
Prerequisites
Basic smartphone and internet use. Having a product or service to sell is helpful but not required.
Duration
4 weeks · 52 guided hours · 5 modules. Taught live by an instructor — online or in person.
By the end of this level you can
- Explain e-commerce models and choose a starting platform
- Create product listings with clear photos and descriptions
- Accept payments safely and handle customer issues
- Plan delivery and promote product listings
- Set up a WhatsApp Business catalogue and compare store platforms
Modules
- 1Module 1 · 10 h · 3 lessons · free taster lessonIntroduction to E-Commerce
- 2Module 2 · 11 h · 3 lessons · free taster lessonProduct Listings and Store Setup
- 3Module 3 · 10 h · 3 lessons · free taster lessonDigital Payments and Customer Support
- 4Module 4 · 11 h · 3 lessons · free taster lessonDelivery and Listing Promotion
- 5Module 5 · 10 h · 3 lessons · free taster lessonE-Commerce Platforms
- Free course quizQuick Quiz — E-Commerce Basics
Beginner level project
Social Commerce Shop Launch
Launch a small online shop for real or sample products using WhatsApp Business and one social platform: ten product listings, payment and delivery policies, a returns policy, a promotion plan and a two-week sales log.
Deliverables
- Ten product listings with photos, descriptions and prices
- Payment, delivery and returns policies
- A two-week promotion plan
- A sales and enquiries log with lessons learned
Assessed on
- Listings are accurate, clear and attractive
- Policies are fair, clear and protect both sides
- Promotion is consistent and suits the audience
- Records are complete and lessons are evidence-based
All levels are taught live by an instructor — online or in person — see registration options.