Computer Maintenance · Advanced level

Advanced level · Module 2: Building and Specifying Computers · Lesson 4 of 4

Specifying Computers for Organisations

Write specifications that match users' needs and budgets.

In this lesson you will

  • Write role-based specifications
  • Compare total cost of ownership

Key concepts

role-based needsminimum specificationswarranty and supporttotal cost of ownership

The lesson

Specify by role: office staff need reliable mid-range laptops with SSDs; computer labs need durable, easily managed desktops; field staff need rugged laptops with long battery life.

State minimum specifications, warranty, local support and accessories rather than brand names, so suppliers can compete.

Total cost of ownership includes purchase, power, repairs, support and replacement.

Step by step

  1. Define three user roles.
  2. Write minimum specifications.
  3. Add warranty and support terms.
  4. Compare total cost of ownership.

Practice activity

Write specifications for an office, a computer lab and field staff.

Expected result: Clear, competitive specifications with cost comparisons.

Check your understanding

  1. Why specify requirements rather than brands?

    Show answer

    So suppliers can compete on meeting needs.

  2. Name two parts of total cost of ownership besides purchase price.

    Show answer

    Power, repairs, support or replacement.

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