E-Commerce & Online Business

Level 2 of 2

Intermediate Level

Prerequisites

Completion of the Beginner level, or experience selling online through social media or a marketplace.

Duration

8 weeks · 90 guided hours · 6 modules. Taught live by an instructor — online or in person.

By the end of this level you can

  • Build and configure an online store
  • Market a store with ads, messaging and search
  • Manage inventory, fulfilment and returns
  • Increase repeat purchases and reviews
  • Measure store performance and improve conversion
  • Launch and review an online store

Modules

  1. 1Module 1 · 15 h · 3 lessonsBuilding an Online Store
  2. 2Module 2 · 16 h · 3 lessonsOnline Marketing for E-Commerce
  3. 3Module 3 · 16 h · 3 lessonsInventory and Order Management
  4. 4Module 4 · 13 h · 3 lessonsCustomer Retention
  5. 5Module 5 · 13 h · 3 lessonsStore Analytics and Conversion
  6. 6Module 6 · 17 h · 3 lessonsStore Launch Project

Intermediate level project

Online Store Build and Launch

Build an online store on Shopify, WooCommerce or a similar platform for real or sample products: catalogue, payments, shipping and policies, a launch marketing campaign, inventory and fulfilment processes, and a four-week performance review.

Deliverables

  • A configured store with at least 20 products and all policies
  • Inventory and fulfilment procedures
  • A launch marketing campaign plan and results
  • A performance review with funnel analysis and improvement plan

Assessed on

  • The store is complete, trustworthy and easy to buy from
  • Operations processes are realistic and documented
  • Marketing is targeted, consent-based and measured
  • The review uses data to recommend specific improvements

All levels are taught live by an instructor — online or in person — see registration options.